CHICAGO — Andrew Olson, Senior Director, Customer Operations at RX, has helped redefine Customer Success at the organization by reengineering the operating model behind it, introducing a lifecycle-based progression model that connects onboarding rigor, engagement depth, health scoring and structured intervention to renewal strength and expansion potential. By formalizing proactive engagement standards, especially for first-time […]
CHICAGO — After nearly a decade of building and scaling a digital ecosystem within the performance and racing industry, EPARTRADE is launching its Industry Platform Licensing Program to empower organizations across industries to operate B2B platforms using the EPARTRADE Infrastructure. The launch of the program is an extension of EPARTRADE’s platform that was originally developed […]
WASHINGTON, D.C. — Legislative Action Day 2026 may be behind us, but the Exhibitions & Conferences Alliance’s (ECA) work is never done. On May 29, 2026, the U.S. Office of Management and Budget (OMB) released a 400-page proposed regulation that goes after how the federal government manages grants. This proposal would prohibit federal grant […]
SYDNEY, Australia — Conference and event organizers are vulnerable to AI disruption, according to analysis from Deloitte Access Economics. The report assessed occupations based on how much of their core work can be automated by AI compared with tasks that still require human involvement. For exhibition organizers, the finding reflects a reality already taking shape across the […]
CHICAGO — Trade Show Executive’s (TSE) celebration of the TSE Trailblazers continues with Kelley McCarthy, Senior Conference Producer – Beauty & Wellness Group, Questex. McCarthy has transformed education in Questex’s Be+Well show portfolio into a strategic growth engine, and helped deliver stronger paid conference positioning, higher bundle adoption rates, expanded education visibility, better alignment between programming and audience acquisition, increased average class size and capacity utilization, and sustainable revenue growth. […]
CHICAGO — On June 12-14, 2026, Informa Markets’ South Florida Ventures launched the Windy City Boat & Yacht Show at Burnham Harbor. The event featured more than 100 vessels, including powerboats, yachts, sailboats and brokerage vessels, and shoreside exhibits showcasing the latest marine technology, safety gear, accessories and boating essentials. More than 70 exhibiting brands and companies participated. “The Windy City Boat & Yacht Show […]
CHICAGO — Maeghan Horvath, Senior Conference Manager, Emerald, leads the execution of conference programming across large-scale events and oversees speaker engagement, logistics and production. Her work has made her a trusted leader at the organization and a key contributor to its continued growth, and earned her recognition as a 2026 Trade Show Executive (TSE) Trailblazer. We connected with Horvath to discuss her career journey and passion for events. ANDREW: […]
DETROIT — On May 11-14, Huntington Place hosted AUVSI’s™ XPONENTIAL, the world’s largest autonomy, drone and robotics trade show. XPONENTIAL united the defense community across more than 25,000 square feet of programming and exhibits, and showcased how uncrewed systems are bolstering national security and advancing mission-ready technology. For the past few years, Visit Detroit President and CEO Claude Molinari has championed Detroit on the global stage, helping bring major events like XPONENTIAL to “The Motor City.” […]
Dark Social: The Hidden Channel Driving Event Registrations is a contributed article from Ian Davis, Vice President of Marketing at Snöball Deciding to attend an event is not a small commitment. Someone is weighing travel, time out of the office and whether the trip is worth the disruption. That decision rarely turns on a marketing […]
As an emerging leader behind the marketing and audience growth strategy for CES®, Courtney Ford, Director, Digital Engagement, Consumer Technology Association (CTA)®, translates data and audience insights into strategies that produce measurable results and manages the operational demands of high-volume, global campaigns. For her impactful work, she was recognized as a 2026 Trade Show Executive (TSE) Trailblazer. TSE connected with Ford to […]