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Visit Anaheim and Anaheim Convention Center Release Resource & Recovery Playbook

Frances Ferrante

ANAHEIM — The pros at Visit Anaheim and the Anaheim Convention Center realize that safety is front of mind for event organizers today. That’s what inspired them to collaborate on the just-released Resource & Recovery Playbook as the center, which has been closed since March, prepares to reopen in stages later this year and into 2021.

The playbook includes flexible guidelines that customers can adopt in conjunction with their organization’s own requirements, as well as useful tools, such as a socially-distanced meeting space calculator. A section on trade show safety suggests actions including widening aisles or creating one-way aisles, extending show hours and redesigning food service areas.

“The ACC and Visit Anaheim have gone above and beyond, from playing an active role in the California Convention Center Coalition to working tirelessly to create resources not only for their customers but to share with other cities and centers,” said customer Cindy Sample, Director, NAMM Trade Show Operations. “A positive outcome to this difficult time is that you really get to see what people and businesses are made of, and Anaheim has exceeded my expectations as a host city, venue and hotel community. They’ve led with compassion, professionalism and determination.”

The center itself has taken major steps to ensure a safe show environment, including receiving the GBAC Star Accreditation, installing 90 wall-mounted hand sanitizer stations, posting physical distancing capacity charts and signage throughout, and training employees on health and safety protocols.

“Our team is working hand in hand with our partners and the city of Anaheim to identify and implement the best sanitation procedures for the benefit of our customers,” said Jay Burress, President & CEO of Visit Anaheim. “It will be our great pleasure to welcome back visitors and help them host safe, healthy and beneficial meetings and conventions in Anaheim.”

Reach Cindy Sample at (760) 304-5705 or and Jay Burress at (714) 765-2800 or


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